Custom software

A system designed for your operation's rules

When the process has its own rules, the project starts from the real operation and the people who work in it.

Talk about this solution
Rafael interacts with a software architecture hologram

When it makes sense

Rules, data and decisions need to work together.

Spreadsheets on the side, approvals outside the workflow and duplicated data may indicate that the operation needs its own system. These are diagnostic examples; every project starts with a conversation with those who decide and those who do the work.

Project stages

From understanding to testing

The scenes are illustrations by the RVMIT team. Each project depends on the rules and systems involved.

Aly and Rafael observe a workflow in a generic operating environment.

Observe the work

The project starts by mapping the tasks, the people responsible and the exceptions that affect the operation.

Rafael and U.A.I. examine three architecture blocks and a connection still under evaluation.

Design the connections

The architecture defines interfaces, rules and integration limits after evaluating the existing systems.

Aly, U.A.I. and Debug observe an exception on a holographic test panel.

Test an exception

Workflows and error messages are tested in representative usage situations before the interface is adjusted.

Our approach

From the problem to the system's evolution.

We combine understanding of the operation, technical design and user experience. Every delivery goes through building, testing and follow-up, with room to adjust the path based on what we learn.

In practice, the work happens in cycles. Each round goes through four steps: we define the objectives and constraints of the delivery, identify the risks and clear up doubts with prototypes, develop and test what was agreed and, with the result in hand, plan the next round. With each round the system grows a little, and the biggest risks show up early, when they are still cheap to fix.

Spiral development cycleFour steps repeated in each round: determine objectives, identify and resolve risks, development and testing, and plan the next iteration. Select a step to highlight it. DetermineobjectivesObjectivesAlternatives andconstraintsRequirementsplanIdentify andresolve risksRiskanalysisPrototype(1 - 2 - 3 - ...)Developmentand testingRequire-mentsconceptRequire-mentsDraftDetaileddesignCodeVerificationandValidationIntegrationTestImplementationReleasePlannext iterationConcept ofoperationsDevelopmentplanTestplan ProgressReview
  1. 01 · Determine objectivesObjectives, alternatives and constraints; requirements plan.
  2. 02 · Identify and resolve risksRisk analysis and successive prototypes.
  3. 03 · Development and testingRequirements, design, code, integration, testing and implementation.
  4. 04 · Plan the next iterationDevelopment plan, test plan and cycle review.

What to look for

Clarity for the whole team.

Rafael and Aly examine process, interface and integration limits in an anchored hologram.
The diagnosis looks at the workflow, the information needed and the real exceptions.

Process

Steps, exceptions and responsibilities are visible to the people who use the system.

Interface

The screen highlights the task and the information needed to complete it.

Integrations

Connections to existing systems are defined based on their data, limits and objectives.

Frequently asked questions

Before you start.

Do you integrate existing systems?

Whether it is possible depends on the interfaces, permissions and data available in each system. This is examined during discovery.

How is the first scope defined?

We prioritize a workflow with clear value for the operation and verifiable limits, then organize the next steps.

Who maintains the system?

Hosting, support and maintenance are defined in the commercial proposal for each project.

Aly and Rafael outline a first workflow in a hologram; external connections remain under evaluation.
The first scope focuses on one verifiable workflow before expanding the connections.

Next step

Let's understand your operation.

Tell us the context and the most important rules. The first conversation helps define the right path.